How It Works
Our Process
Premium home care and property management across the East End—so your home stays secure, maintained, and ready year-round.
Consultation & Property Overview
We learn your home, schedule, and priorities, then recommend the right level of care for your property.
Seasonal Opening & Closing
Pre-arrival readiness and post-departure securing—so everything is set when you arrive and protected when you leave.
Vendor & Contractor Oversight
We coordinate trusted local professionals, manage access, and ensure work is completed properly and on time.
Routine Home Checks
Scheduled interior and exterior walkthroughs to spot issues early and keep your home in excellent condition.
Maintenance Coordination
We schedule and manage repairs, preventative maintenance, and service visits—without the constant back-and-forth.
Reporting & Ongoing Support
You receive clear updates and recommendations, plus responsive support when urgent needs arise.
Property Assessment
We begin with a complete property assessment to understand your home, grounds, systems, seasonal use, and ongoing service requirements. This creates the foundation for a clear, organized plan tailored to your property.
What’s included:
- Review of home, grounds, and key systems
- Seasonal use and occupancy considerations
- Identification of service needs and priorities
- Notes on current vendor relationships (if any)
- Recommendations for next steps and planning
Annual Service Planning
A structured, full-year plan that maps out seasonal scheduling and preventive maintenance needs. This keeps your property on track and reduces surprises.
What’s included:
- Annual service calendar (season-by-season)
- Preventive maintenance planning
- Scheduling priorities based on season and property needs
- Service frequency planning and check timing
- Updates as conditions and needs change
Routine Walkthroughs & System Monitoring
Routine interior and exterior walkthroughs help catch issues early. We monitor key systems and track the home’s condition so small concerns don’t become expensive problems.
What’s included:
- Routine interior walkthroughs
- Routine exterior walkthroughs
- HVAC monitoring checks
- Plumbing monitoring checks
- Electrical monitoring checks
- Condition tracking and notes over time
- Clear summary after each walkthrough
Seasonal Openings & Closings
Seasonal transitions are handled with a repeatable process—preparing the home for use and securing it when unoccupied. This supports a smooth start and finish to each season.
What’s included:
- Spring opening and readiness planning
- Winter closing and seasonal monitoring
- Seasonal transition scheduling
- Readiness checks aligned to the season
- Coordination of required seasonal services
- Final confirmation and documentation
Exterior & Grounds Care
We coordinate ongoing exterior and grounds care to keep the property looking its best and functioning properly through changing weather and seasonal demands.
What’s included:
- Full landscaping service coordination
- Seasonal cleanups
- Irrigation oversight
- Snow removal coordination
- Ice management coordination
- Ongoing scheduling and service follow-through
Exterior Maintenance
Regular exterior maintenance helps preserve the property and avoid preventable damage. We schedule and oversee routine services and visual checks.
What’s included:
- Gutter cleaning coordination
- Window cleaning coordination
- Power washing (as required)
- Roof visual inspections
- Drainage visual inspections
- Notes and recommendations based on findings
Vendor Management & Oversight
We manage approved vendors by scheduling, coordinating access, and overseeing work when required—ensuring services are completed as planned and documented.
What’s included:
- Scheduling with approved vendors
- Access management and coordination
- On-site oversight when needed
- Verification of completed work
- Service documentation and follow-ups
- Escalation support if issues arise
Reporting, Communication & Emergency Response
You receive clear communication and documentation throughout. When urgent issues occur, we respond on-site, coordinate emergency services, oversee mitigation, and stay in contact until resolved.
What’s included:
- Regular condition updates
- Documentation of completed services
- Recommendations and next steps
- Single point of contact for the property
- On-site response when urgent issues arise
- Coordination of emergency services
- Mitigation oversight and resolution updates
Get Started With Hamptons Presence
Enjoy peace of mind with trusted home care and property management across the East End. Share a few details about your property, and we’ll recommend the right level of support—whether you need routine check-ins, maintenance coordination, or seasonal readiness.